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Центр поддержки предпринимательства

17

25

Владивосток (GTM-10)

Пятница

22

сентября

2018

Мастер-класс «Управление конфликтами в организации»

Мастер-класс «Управление конфликтами в организации»

Семинар-тренинг
«Управление конфликтами в организации»
Тренер - Диана Кровлина

Конфликт – это плохо? На первый взгляд, конечно, да.

При этом управление конфликтом (являетесь ли вы сами стороной конфликта или третьей стороной) – это умение не просто выйти из него с честью, но и извлечь из него пользу для обеих сторон! Ведь истина, как известно, рождается в споре!

На тренинге Вы узнаете:

  • Значение конфликта в организации. Понятие конфликта. Структурные элементы конфликта.
  • Фазы конфликта. Шансы по разрешению конфликта на каждой его стадии. Формулы конфликта.
  • Понятие конфликтогена. Правила бесконфликтного поведения.
  • Методы разрешения конфликта.
  • Основные правила поведения в конфликте.
  • Прием «Другой акцент».
  • Стратегии поведения в конфликте. Выработка правильных подходов.
  • Техники восстановления и приведения себя в ресурсное состояние.

Тренинг организован
Центром поддержки предпринимательства Приморского края.

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31 мая 2018 года
Стрельникова 3б, 11 этаж, Конференц-зал

Диана Кровлина 
бизнес-тренер, исполнительный директор Дальневосточного консалтингового агентства «Успех» (г. Владивосток). Более 12 лет на рынке кадрового консалтинга, 10 лет тренерской практики, порядка проведенных 500 тренингов в открытом и корпоративном формате. Направленность тренингов: продажи, коммуникативные техники, построение карьеры, управление конфликтом, подбор персонала, практический менеджмент, оценка персонала, создание команды.

In English
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